Gigapixel AI Terms of Service

1. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these terms. If you disagree with any part of these terms, you must not use our Service.

2. Service Description

Gigapixel AI provides AI-powered image and video services, including image generation, image and video upscaling, and other visual content creation. Users can input prompts, reference materials, and other creative elements, and our service will generate or enhance images, videos, and other content based on those inputs using advanced AI technology.

Our service may have technical limitations including generation time, content length constraints, and service availability. We are committed to continuous improvement but cannot guarantee that generated content will fully meet all user expectations.

3. User Accounts

You may need to create an account to use certain features of our Service. You are responsible for maintaining the security of your account and providing accurate registration information.

4. User Conduct

You agree not to use our Service for any illegal or unauthorized purpose. You must not upload content that infringes upon others' intellectual property rights, is illegal, harmful, or offensive.

5. Intellectual Property

Our Service and related content are the property of the Company. For content you upload, you retain ownership rights and are responsible for ensuring it doesn't violate any laws or third-party rights.

Users receive rights to use AI-generated content (including images and videos) based on their subscription. We may use anonymized generated content for service improvement purposes.

6. Fees and Payment

We may charge fees for certain features. All fees will be clearly communicated before use. We offer both one-time payments and subscription options. You agree to pay all fees associated with your account.

We reserve the right to change prices with advance notice. Refunds will be handled according to our refund policy on a case-by-case basis.

7. Disclaimer

Our Service is provided "as is" without warranties. We do not guarantee uninterrupted, secure, or error-free service.

8. Limitation of Liability

To the fullest extent permitted by law, CODEONE AI PTE. LTD. shall not be liable for any indirect, incidental, special, or consequential damages.

9. Service Modifications

We reserve the right to modify or terminate the Service at any time. We may update these terms and will notify you of material changes.

10. Termination

We reserve the right to terminate or suspend your access to the Service for violation of these terms or other reasons.

11. Contact Us

If you have any questions about these Terms of Service, please contact us:

12. Gigapixel AI Plugin for ChatGPT

The Gigapixel AI plugin for ChatGPT is published by CODEONE AI PTE. LTD. in Singapore.

The ChatGPT plugin provides image upscaling, video upscaling, image generation, and video generation for users aged 13 and older, subject to applicable account and platform requirements. Free image upscaling supports 2× without a connected account, subject to usage and file limits. Advanced image upscaling, including enlargement up to 10× where supported, and cloud video enhancement require an existing connected account with Pro access and sufficient credits. Image and video generation use a connected account's existing credits. Available models, input limits and output settings are shown in the plugin. The plugin does not sell subscriptions, upgrades, or credits and does not provide a checkout or purchase workflow.

Free local video upscaling is available on supported devices and ChatGPT environments without uploading the source video or spending credits. Local results are retained only in the current workspace, not in cloud history. Saving depends on the host's download support. If saving is blocked, the website Free video tool lets you select the original video again and process and save it locally. The plugin does not automatically upload a local result or switch a failed local task to paid processing.

Before cloud processing starts, review and approve the selected settings and exact credit cost, including the model, output settings and any prompt or reference media. Preparing or refreshing a draft or quote does not deduct credits. A changed or expired quote requires a fresh review. Repeating confirmation of the same quote returns the same task rather than creating another charge. A failed task is eligible for return of its deducted credits; a result must report a completed refund before you rely on those credits being available again.

Submit only media and prompts you are authorized to use and share with the service providers described in our Privacy Policy. Inputs and outputs are subject to applicable provider content-safety controls. Image-upscaling results also undergo supplementary image classification before display; video upscaling and image or video generation do not use that same supplementary step. We may decline to process or display content that does not pass the applicable checks. Enhancement and generation can change or introduce visual detail and do not guarantee accuracy, suitability for a particular purpose, or the removal of all defects.

Anonymous cloud results and drafts are available for 24 hours; account upscale results are available for 7 days. Plugin access to video-upscaling and image- or video-generation task references is available for 7 days, subject to the underlying result still being available. These access periods do not promise deletion of all stored copies at expiry. Download results you want to keep before their availability expires. Plugin history covers retained tasks created through the plugin. Keep anonymous task references and temporary media links private. ChatGPT is provided by OpenAI, whose terms also apply to your use of its platform.